The Lead Connect site, extension, app, or any public facing piece of technology shall be referred to collectively as the “Platform”.

Your access to and use of the Platform is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Platform. By accessing or using the Platform you agree to be subject to these Terms. If you disagree with any part of the Terms, then you may not access the Platform. By accepting and agreeing to these Terms, you also accept and agree to the Privacy Policy.

Payments

You agree that we may charge your selected method of payment at the time of checkout for any services offered on the Platform. Your credit card information will be shared with our third-party payment processor. By purchasing anything from our Platform you also agree to the terms and conditions of our third-party payment processor. Please be aware that all payment information will be stored and secured by the payment processor and not us, and you must agree with our payment processor’s policies before paying for any portions of the Platform.

New Subscription: 

LeadConnect Provides Full Refunds only for new Subscriptions within 7 days of Payment. Please reach out to [email protected] for a refund request with your order id.

(Renewals do not qualify for Refunds as Email reminder is sent out 7 days Prior to renewal date).

Transaction costs will be non-refundable in any case even if a refund is approved.

Monthly Payments

In order to use and access portions of the Platform, you may be required to pay a monthly fee as listed on the Platform. You agree to pay the monthly fee listed on the Platform upon sign-up. Please be aware that our fees are billed monthly. YOU HEREBY AGREE AND AUTHORIZE US TO BILL YOU ON A MONTHLY BASIS AND AGREE THAT NO ADDITIONAL CONSENT IS REQUIRED BY YOU TO CHARGE YOUR PREFERRED PAYMENT METHOD AUTOMATICALLY EACH MONTH.

LeadConnect will send an advance Email reminder of upcoming renewal payment as well.

Refund Policy

Before making any purchase, please take the time to test our Premium Trial plan and see if the service is convenient for you. leadconnect.io has no obligation to refund the charges once the plan or package is paid. However, you can cancel your current subscription anytime you want.

If you remove your teammate from your team, please inform us so that we can adjust the upcoming renewal payments. No Refunds will be given for the current subscription period.

No refunds will be issued on offers and discounts.

Refund requests are accepted only under the following cases:

  • Duplicate payment
  • Charges done by mistake after account cancellation

We do provide Free 7 days Trial which will give you all the benefits of a Premium account which lets you use our services before committing to our paid services.

If you have any concerns please reach out to [email protected]

Upgrades

If you wish to Upgrade while one subscription is active, you can do so. The refund on a pro-rata basis for the current subscription will be calculated by our team manually and will be refunded to your original payment method within 14 days.

If you upgrade from the quarterly plan you will be charged as per monthly subscription rates for the days you have used the services.

Termination

You may cancel your use of the Platform and any services offered at any time by contacting us at [email protected]. Please be aware that upon the termination of your account, access to portions of our Platform may become immediately disabled and any User Content stored on the Platform may be deleted immediately. Upon termination, you will not be entitled to any refunds or proration of any fees paid except as stated in this Agreement. We may terminate your account if we determine that: (1) you have violated any applicable laws while using our Platform; (2) if you have violated this Agreement or any other of our Platform policies; (3) after you have used any and all credits purchased via the Platform; or (4) if we believe that any of your actions may harm LeadConnect, at our sole decision or discretion. In the event of termination, we will strive to provide you with a timely explanation; however, we are not required to do so.

Last Updated on: 28-10-2019